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Terms and Conditions

Effective Date: January 19, 2026
Company: New Build Construction

Welcome to New Build Construction. By accessing or using our website, requesting estimates, booking services, or interacting with us, you agree to the following Terms and Conditions. Please read them carefully.


1. Use of Services

By requesting or using any services provided by New Build Construction, you agree to:

  • Provide accurate and complete information when requesting estimates, consultations, or services
  • Grant access to the project site/premises at the scheduled time (when applicable)
  • Ensure the work area is reasonably safe and free of hazardous conditions
  • Remove or secure fragile, hazardous, or sensitive items prior to any visit or work
  • Pay all fees as agreed and on time

We reserve the right to refuse, reschedule, or cancel service if unsafe, unlawful, or unsanitary conditions are present.


2. Booking, Estimates & Cancellations

Appointments, estimates, and consultations must be scheduled in advance through our website, phone, or email.

If you wish to cancel or reschedule an appointment, please notify us at least 24 hours in advance to avoid a cancellation fee. Same-day cancellations may result in a charge equal to up to 50% of the service fee (or estimate/visit fee, if applicable).


3. SMS and Email Communication

By providing your phone number and/or email, you consent to receive communications from New Build Construction regarding your requests and services.

These communications may include:

  • Appointment reminders and confirmations
  • Project updates or scheduling changes
  • Follow-ups, feedback requests, and service coordination
  • Marketing and promotional messages (with your opt-in)

Message frequency may vary. Message & data rates may apply.
You can opt out anytime by replying STOP to SMS messages or by clicking unsubscribe in emails.


4. Consent and Opt-In Requirements

You are not required to provide a phone number or email to use our basic services. These fields may be optional on forms.

When you choose to provide this information, you acknowledge and agree to our:

  • Privacy Policy
  • Use of consent checkboxes where applicable
  • Terms governing text and email communications

5. Service Limitations

We strive to provide professional and high-quality construction-related services. However, we are not responsible for:

  • Pre-existing damage to property, structures, or equipment
  • Items left unsecured or of high value
  • Loss, theft, or damage to personal property not disclosed prior to service
  • Delays or limitations caused by weather, site conditions, permits, inspections, or third-party dependencies

6. Payments & Fees

All services must be paid using approved methods (credit/debit card, bank transfer, or other forms agreed in writing). Late or failed payments may result in service interruption, rescheduling delays, or additional fees.


7. Limitation of Liability

To the maximum extent permitted by law, New Build Construction shall not be liable for any incidental, indirect, or consequential damages resulting from the use of our website or services.

If liability is established, it will be limited to the amount paid for the specific service giving rise to the claim.


8. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Continued use of our website or services constitutes acceptance of the updated terms.


9. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the state of Milford MA , United States.


10. Contact Us

If you have any questions about these Terms, please contact us: